Facebook is Bad for You. Get a Life!

Using the social network seems to make people more miserable

Those who have resisted the urge to join Facebook will surely feel vindicated when they read the latest research. A study just published by the Public Library of Science, conducted by Ethan Kross of the University of Michigan and Philippe Verduyn of Leuven University in Belgium, has shown that the more someone uses Facebook, the less satisfied he is with life.

Past investigations have found that using Facebook is associated with jealousy, social tension, isolation and depression. But these studies have all been “cross-sectional”—in other words, snapshots in time. As such, they risk confusing correlation with causation: perhaps those who spend more time on social media are more prone to negative emotions in the first place. The study conducted by Dr Kross and Dr Verduyn is the first to follow Facebook users for an extended period, to track how their emotions change.

The researchers recruited 82 Facebookers for their study. These volunteers, in their late teens or early 20s, agreed to have their Facebook activity observed for two weeks and to report, five times a day, on their state of mind and their direct social contacts (phone calls and meetings in person with other people). These reports were prompted by text messages, sent between 10am and midnight, asking them to complete a short questionnaire.

When the researchers analysed the results, they found that the more a volunteer used Facebook in the period between two questionnaires, the worse he reported feeling the next time he filled in a questionnaire. Volunteers were also asked to rate their satisfaction with life at the start and the end of the study. Those who used Facebook a lot were more likely to report a decline in satisfaction than those who visited the site infrequently. In contrast, there was a positive association between the amount of direct social contact a volunteer had and how positive he felt. In other words, the more volunteers socialised in the real world, the more positive they reported feeling the next time they filled in the questionnaire.

A volunteer’s sex had no influence on these findings; nor did the size of his (or her) social network, his stated motivation for using Facebook, his level of loneliness or depression or his self-esteem. Dr Kross and Dr Verduyn therefore conclude that, rather than enhancing well-being, Facebook undermines it.

Their study does not tease out why socialising on Facebook has a different effect from socialising in person. But an earlier investigation, conducted by social scientists at Humboldt University and Darmstadt’s Technical University, both in Germany, may have found the root cause. These researchers, who presented their findings at a conference in Leipzig in February, surveyed 584 users of Facebook aged mostly in their 20s. They found that the most common emotion aroused by using Facebook is envy. Endlessly comparing themselves with peers who have doctored their photographs, amplified their achievements and plagiarised their bons mots can leave Facebook’s users more than a little green-eyed. Real-life encounters, by contrast, are more WYSIWYG (what you see is what you get).

What neither study proves is whether all this is true only for younger users of Facebook. Older ones may be more mellow, and thus less begrudging of their friends’ successes, counterfeit or real. Maybe. (Culled from http://www.economist.com/news/science-and-technology)

Hackers Monitor Voice Calls and SMS Via a Verizon Femtocell

A ­couple of researchers claim to have successfully hacked into a femtocell sold by the USA based Verizon Wireless in a manner that enabled them to eavesdrop on communications sent by mobile phones connecting to the small cell device.

Tom Ritter, a senior consultant with the security firm iSEC Partners demonstrated the hack to Reuters in advance of public demonstrations at two forthcoming hacking conferences.

Verizon says that it has already plugged the security hole, although previously hacked femtocells are apparently unfixable by the software update.

Ritter and his colleague, Doug DePerry, demonstrated to Reuters how they can eavesdrop on text messages, photos and phone calls made with Android or Apple iPhones that connected to the affected femtocells.

They did not comment on the exact method the hack was deployed and said that at the moment, it is just a “proof of concept” that such interceptions could be possible.

The ability to hack into femtocell software so that they can spoof conventional base stations and forces unwitting handsets to log onto them had been a concern, but is generally considered to be unlikely due to the extensive amount of effort it would take to recode the femtocell, and the speed at which such hacks could be overwritten with carrier software updates. (Cellular-News.com)

SK Telecom Signs Up 150,000 Customers to LTE-A Service

South Korea’s SK Telecom says that it has signed up over 150,000 customers to its upgraded LTE-A network, just two weeks after the service was launched.

The network doubles the average LTE download speed, and offers theoretical peak download speeds of up to 150 Mbps.

The LTE-Advanced service is currently available in Seoul and 43 other major cities.

The mobile network said that it expects the subscriber growth to accelerate as more compatible devices are launched. Currently, just on Samsung smartphone is available.

In related news, rival mobile network, LG U+ said that it plans to launch itsLTE-A upgrade by the end of this month, although coverage wont be as widespread at the launch date. (Cellular-News.com)

Big Disconnect: Telcos Abandon Copper Phone Lines

PETER SVENSSON, AP Technology Writer

In this Friday, May 31, 2013 photo, a wireless device that can be connected to a home phone for service is seen inside Robert Post's home, in Mantoloking, N.J., which was flooded during Superstorm Sandy last year. Post has a pacemaker that needs to be checked once a month by phone, but the phone company refuses to restore the area's landlines after they were damaged by the storm. Verizon doesn’t want to replace washed-away lines and waterlogged underground cables because phone lines are outdated, it says. Meanwhile, the company is offering the wireless device, but the system does not work with pacemakers or fax machines. (AP Photo/Julio Cortez)Mantolocking, NJ (AP) — Robert Post misses his phone line.

Post, 85, has a pacemaker that needs to be checked once a month by phone. But the copper wiring that once connected his home to the rest of the world is gone, and the phone company refuses to restore it.

In October 2012, Superstorm Sandy pushed the sea over Post’s neighborhood in Mantoloking, N.J., leaving hundreds of homes wrecked, and one floating in the bay. The homes on this sandy spit of land along the Jersey Shore are being rebuilt, but Verizon doesn’t want to replace washed-away lines and waterlogged underground cables. Phone lines are outdated, the company says.

Mantoloking is one of the first places in the country where the traditional phone line is going dead. For now, Verizon, the country’s second-largest landline phone company, is taking the lead by replacing phone lines with wireless alternatives. But competitors including AT&T have made it clear they want to follow. It’s the beginning of a technological turning point, representing the receding tide of copper-wire landlines that have been used since commercial service began in 1877.

The number of U.S. phone lines peaked at 186 million in 2000. Since then, more than 100 million copper lines have already been disconnected, according to trade group US Telecom. The lines have been supplanted by cellphones and Internet-based phone service offered by way of cable television and fiber optic wiring. Just 1 in 4 U.S. households will have a copper phone line at the end of this year, according to estimates from industry trade group US Telecom. AT&T would like to turn off its network of copper land lines by the end of the decade.

For most people, the phone line’s demise will have little impact. But there are pockets of the country where copper lines are still critical for residents. As a result, state regulators and consumer advocates are increasingly concerned about how the transition will unfold.

“The real question is not: Are we going to keep copper forever? The real question is: How are we going to handle this transition?” says Harold Feld, senior vice president of Public Knowledge, a Washington-based group that advocates for public access to the Internet and other communications technologies.

The elderly and people in rural areas, where cell coverage may be poor or nonexistent, will be most affected by disappearing phone lines, Feld says. “Are we going to handle this transition in a way that recognizes that we have vulnerable populations here?”

Verizon says replacing the lines just doesn’t make economic sense. When they were originally laid down, the phone was the only two-way telecommunications service available in the home, and the company could look forward to decades of use out of each line. Now, it would cost Verizon hundreds of dollars per home to rewire a neighborhood, but less than a quarter of customers are likely to sign up for phone service and many of those drop it after a year or two.

“If we fixed the copper, there’s a good likelihood people wouldn’t even use it,” says Tom Maguire, Verizon’s senior vice president of operations support.

Verizon also wants to get out of rebuilding phone lines on the western end of New York’s Fire Island, another sliver of sand that was flooded by Sandy. The island lacks paved roads. It can only be reached by ferry, and its residents are overwhelmingly seasonal. Some of the copper lines still work, but Verizon is no longer maintaining them, to the frustration of restaurant owner Jon Randazzo.

“Really, what they’re doing is abandoning us,” says Randazzo, 30.

There’s no cable service on Fire Island, making it more dependent on Verizon than Mantoloking, where residents can get phone and Internet service from Comcast by cable. The surviving copper phone lines on Fire Island often double as DSL, or digital subscriber line, Internet connections. As a result, Randazzo’s restaurant, The Landing at Ocean Beach, lost Verizon Internet service for a weekend last month, leaving it without a way to process credit cards. The line started working again after four days, but he’s afraid it will go out again for good.

“I had to have my waiters write down the credit-card number, the expiration number and the CVV (security) code. It took me over three and a half hours to process all my credit cards on Saturday. That’s pretty ridiculous,” Randazzo says.

Verizon provided service to about 2,700 lines on western Fire Island before the storm. But even then, 80 percent of calls to and from the island were wireless. Now, few of the lines work, but the cellular service is fine.

New York state regulators have given Verizon provisional permission to consider its wireless Voice Link boxes as stand-ins for regular phone service. Verizon technicians install the 4-inch square boxes with protruding antennas in homes and connect them to the home phone wiring. The home is then linked to Verizon’s wireless network.

When subscribers lift their phone handsets, they hear a dial tone. But the box doesn’t work with remote medical monitoring devices, home alarm systems or faxes. It can’t accept collect calls or connect callers with an operator when they dial 0. It also can’t be used with dial-up modems, credit-card machines or international calling cards.

Post’s house in Mantoloking was built 83 years ago. His wife estimates it has been connected to a phone line for 80 years. Now, to get his pacemaker checked, he heads once a month to a friend’s home in Bay Head, the next town over, which still has a copper phone line.

Most of his neighbors in Mantoloking have cable phone service from Comcast Corp. that can do most of the things Voice Link can’t. The service, for instance, could relay Post’s pacemaker information. But Post just isn’t eager to switch to the cable company. He says he doesn’t trust them. And he’s not alone. Customer perception of cable TV providers has historically been poor, due to service outages and annual price increases, according to surveys for the American Customer Satisfaction Index.

Post’s neighbor, Garret Sayia, is fine with cable.

“Everybody here wants the cable for Internet and TV,” Sayia says. “The other thing is — who needs wires?” he adds, holding up his cellphone.

Verizon says just 855 of the 3,000 homes it wants to abandon in Mantoloking had traditional phone service before the storm hit.

In other areas, Verizon is replacing copper phone lines with optical fiber, which allows the company to offer cable-like TV services and ultrafast broadband. Water can short out and corrode copper wire, but optical fiber is made of glass and transmits light rather than electricity, so it’s far more resistant to flooding. But the cost of wiring a neighborhood with fiber optic lines can run more than $1,000 a home.

“Everybody would love for us to put in fiber, but that’s just not practical,” Maguire says.

If New York and New Jersey refuse to give permanent permission for the switch from landline to wireless phone service, Verizon could be forced to rebuild the phone network on Fire Island and in Mantoloking. Unlike cable and wireless companies, landline phone companies have regulatory obligations in most states to supply lines at a reasonable cost to anyone who wants one. They also need federal approval to end service.

In late June, New York State Attorney General Eric Schneiderman filed an emergency petition with state regulators to stop Verizon from replacing copper lines with alternatives in the Catskill Mountains of upstate New York. He says seasonal residents who find their phone lines don’t work at their summer homes are steered by Verizon to its Voice Link wireless product. Only if the customer forcefully refuses will Verizon restore the copper phone line, he says. Verizon says Voice Link is just an option available to customers.

In New Jersey, state regulators are talking to Verizon about Mantoloking but haven’t approved the landline-to-wireless switch that Verizon has already started. It could, at least in theory, deny Verizon’s application and force it to rewire copper phone lines back into the town.

In Washington, the Federal Communications Commission is looking at an application from the country’s largest landline phone company, AT&T Inc. AT&T isn’t dealing with storm damage, so it has the leisure of taking a longer view. It wants to explore what a future without phone lines will look like by starting trials in yet-to-be-decided areas.

“We need kind of a process where we can figure out what we don’t know,” says Bob Quinn, one of AT&T’s top lobbyists in Washington. “The trouble is not going to be identifying the issues everybody can see. It’s going to be finding the unexpected issues that you have to conquer.”

At Public Knowledge, Feld agrees with AT&T’s deliberative approach. Among the issues that need to be looked at, he says, is whether consumer protections that apply to landline phone service should apply to whatever replaces it. For instance, if a consumer misses a monthly payment, phone companies are prohibited from cutting landline phone service right away.

“There are all kinds of state and federal rights around your phone bill … which don’t apply to these competitive alternatives,” Feld says.

The FCC put together a formal task force on the issue in December, after AT&T put in its request, and has asked the company for more details.

Sean Lev, the FCC’s general counsel, said in a blog post that “we should do everything we can to speed the way while protecting consumers, competition, and public safety.”

But he also points out that most phone companies aren’t set to retire their landline equipment immediately. The equipment has been bought and paid for, and there’s no real incentive to shut down a working network. He thinks phone companies will continue to use landlines for five to 10 years, suggesting that regulators have some time to figure out how to tackle the issue.

AT&T would like to have all its landline phone equipment turned off by 2020. Verizon’s Maguire envisions a gradual phase-out, starting right now.

If a major telecommunications line fails and there are hundreds of people connected to it, Verizon would repair it, he says. But the company wants the option to abandon the failed line and move the remaining households to Voice Link.

“If you’re one of the few people on there, and Voice Link seems to fit you, why not?” Maguire asks.

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